Submit a Complaint

The Township of Augusta is committed to providing respectful, transparent, and efficient service to all residents. If you have a concern or wish to file a formal complaint regarding municipal services, staff conduct, or by-law enforcement, please use the form below.

Before submitting, we encourage you to review the Public Complaints Procedure Policy to understand the process and timelines for response. Please provide as much detail as possible to help us address your concern promptly and fairly.

All personal information collected is protected under the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) and will be used solely for investigating and responding to your complaint.

If you require assistance completing this form, please contact the Township Office at 613-925-4231 or by email at officeclerk@augusta.ca.

Complaint Information

Name of Person Registering Complaint(Required)

First Last

Address(Required)

Street Address Address Line 2 City Postal Code

Date(Required)

MM slash DD slash YYYY

Phone(Required)

Time(Required)

Hours

:

Minutes

AM PM AM/PM

Your Email Address(Required)

Email Address Confirm Email Address

Report Category(Required)

Animal Services

By-Law Enforcement

Public Works

Roads & Transportation

Animal Services

Animal welfare or neglect concerns

Barking or nuisance animals

Loose or stray animals

Lost or found pets

By-Law Enforcement

Backyard Fowl

Littering

Noise

Rental Property Standards

Zoning for living in Trailers

Roads and Transportation

Drainage

Road Conditions / Potholes

Signage

Street Lights

Trees / Brush

Public Works

Garbage / Transfer Stations

Mailboxes

Road Kill

Other

Description of Complaint(Required)

Address of the Alleged Problem(Required)

Street Address Address Line 2 City Postal Code

Date the problem occurred on:(Required)

MM slash DD slash YYYY

Please note that confidentiality is respected. However, be advised that in the event the case proceeds through the court system you may be asked to appear as a witness for the Municipality. Personal information, as defined by the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) is collected under the authority of the Municipal Act, 2011, and in accordance with the provisions of the MFIPPA. At no time will your personal information be disclosed without your express written consent. Questions regarding the collection, use and disclosure of this personal information may be directed to the Freedom of Information Coordinator, Clerk’s Office, 3560 County Road 26, Prescott, ON K0E 1T0, 613-925-4231.

Signature(Required)

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