By-Law Complaints
Augusta Township investigates by-law complaints to help ensure the community remains safe and well-maintained.
All by-law complaints must include the name and contact information of the complainant. Only complaints submitted with full contact details will be reviewed. This information is kept strictly confidential. Anonymous complaints will not be investigated.
Complaints may be submitted in one of the following ways:
- In person: Visit the Township Office and complete a By-Law Complaint Form, available at the reception desk.
- By phone: Call 613-925-4231 ext. 206. Please note that the complainant must provide their name, phone number, and address when submitting a complaint by phone.
- Online: Submit your concern using the online Complaint Form.
Rental Property Standards
Augusta Township’s Rental Property Standards By-Law sets out the minimum standards for the maintenance and occupancy of buildings and properties. These standards help ensure that properties are safe, well-maintained, and do not negatively affect residents, visitors, or neighbouring properties.
If you wish to file a complaint regarding rental standards, please complete a By-Law Complaint Form and submit it to the Township Office.
Animal Control
Augusta Township provides animal control services to help keep both residents and pets safe.
If you lose or find a dog within Augusta Township, please contact the Township Office during regular business hours. For after-hours assistance with a dog being held or a public safety concern, please call Municipal Enforcement Officer, Chad Belanger Phone: (613) 925-4231 x 206. Leave a message if there is no answer. All voicemails are monitored remotely.
Dogs brought into care are held for a limited period of time before they may be placed for adoption.
For more information, please visit our Animal Services Page.
Dog Regulations & Dogs at Large
Augusta Township’s Canine Control By-Law limits the number of dogs to three (3) per household, unless the owner has obtained a kennel license.
Dog owners are responsible for ensuring their pets are licensed each year and remain on their property. Dogs found running at large may be impounded and owners could face fines.
Other Complaints
For all other By-Law complaints, please submit a complaint to the Township Office. All complaints will be reviewed and prioritized for response.